About Your Account
Your Water Sewer account
The Department of Public Works installs and maintains the water meters and meter reading equipment, maintains all meter readings, and prepares all water and/or sewer bills.
We encourage all customers to provide an Emergency Contact number or email address for their account.
Provide an email address for your water / sewer account
For additional assistance, contact Heather Berger in the Department of Public works:
(586) 786-0010 press 221 or by email.
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When is my water / sewer bill due?
Water / sewer bills are due on the 10th of every month. Non- receipt of bill does not waive penalty.
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Items on my Bill
Metered accounts are billed based on the actual water usage measured by the water meter. Usage is billed as increments of 100 cubic feet.
Type of Read A- Actual Read E- Estimated
Sewer flat accounts are charged a rate that does not fluctuate with changes in usage.
Every account is billed Service Charges. Services Charges recover a portion of the total cost for system operation and maintenance. These service charges are fixed, flat rate charges which do not fluctuate based on use or occupancy.
Sprinkler Deduction is a reduction in your Sewer Use charge as measured by a Irrigation/ 2nd meter.
Paperless Billing
Sign up to receive your bills electronically by emailing your request for paperless billing and your Account Number to:
BergerH@WashingtonTwpMI.org
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High Water Use and Continuous Water Use Alerts
Our meter reading system may notice changes in water use.
- A “Critical Consumption” alert occurs when a large amount of water is used in between reads.
- A “High Use” alert occurs when a larger than Township average amount of water is used in a period greater than one month.
- A "Continuous Consumption" alert occurs when there is water use every hour of the day. NOTE: A humidifier on your furnace uses water.
- An "Intermittent" alert indicates water use most hours of the day. NOTE: A humidifier on your furnace uses water.
Update the contact information on your account, so that we would be able to reach you.
Learn about how to read your water meter and how you can check for leaks
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Penalties/Fees/ Delinquent accounts
Non-receipt of bill does not waive penalty.
Payments are applied first to any previous unpaid balance.
If the bill remains unpaid as of the Due Date, a penalty of ten percent (10%) of the current billing is added to the account. Non-receipt of bill does not waive penalties. PAYMENT MUST ARRIVE BY DUE DATE TO AVOID PENALTIES. POSTMARKS ARE NOT ACCEPTED AS ON TIME PAYMENT.
Returned Items and Non-sufficient funds (NSF) payments will be returned to the maker with charges added back to the account including penalties and a $35.00 NSF fee.
Unpaid balances shall be placed on the next general tax roll to be collected as part of the general Township taxes as provided by State and Local Ordinance of the current Property Owner of record, as of October each year.
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