How to Access your Water/Sewer Account online
HOW CAN I ACCESS MY ACCOUNT ONLINE?
Washington Township is pleased to offer online access to your water/sewer account so you can view and pay your bill 24 hours a day, seven days each week. With this service you can:
- View your current balance,
- Current and past charges,
- Billed consumption history, and
- Pay your bill with your bank account or any major credit / debit card
NOTE: There is a nonrefundable 3rd party processing fee to pay by credit/debit card. The Township does not retain any portion of this fee.
ACCESS YOUR WATER/SEWER ACCOUNT ONLINE
TO REGISTER YOUR ACCOUNT ONLINE
After you have Registered your account, you can
- Login using your email address and a password that you create
- Make a one-time payment
- Schedule a future payment
- Save a payment method
- Enroll in AutoPay
- Enroll in Pay By Text
Once you have your account number and PIN, go to www.WashingtonTownship.org/PAY
Select Water/Sewer Bill, then click on the "UNREGISTERED USERS" icon
Scroll all the way down to the bottom of the page and enter your account number.
Then scroll all the way down to the bottom of the page and enter your PIN to access your water/sewer account information.
Then scroll all the way down to the bottom of the page and click on "I WANT TO REGISTER THIS ACCOUNT"
The next time you want to login to your account, you will login using the ALREADY REGISTERED WITH OUR SYSTEM icon. You will use your email address and the password you created instead of your account number and PIN.
TO MAKE AN ONLINE PAYMENT WITHOUT REGISTERING
Once you have your account number and PIN, go to www.WashingtonTownship.org/PAY
Select Water/Sewer Bill, then click on the "UNREGISTERED USERS" icon
Scroll all the way down to the bottom of the page and enter your account number.
Then scroll all the way down to the bottom of the page and enter your PIN to access your water/sewer account information.
Then scroll all the way down to the bottom of the page and click on Make Payment.
HOW TO ENROLL IN AUTOPAY
Setting up AutoPay is a two-step process. To finalize your enrollment in AutoPay, you must click on the link emailed to you after entering your information online.
AutoPay will automatically pay water/sewer invoices on 4 days before the Due Date using your default payment method.
AutoPay will send you an email payment confirmation. Payments post to your account on the following business day.
If you are enrolled in AutoPay at the time the water/sewer bill is prepared, your water/sewer bill will state that you are enrolled in AutoPay.
- There is NO SERVICE FEE FOR EFT/CHECK PAYMENTS.
- For credit/debit card payments there is a non-refundable 3rd party processing fee for this service. The Township does not retain any portion of this fee.
- NOTE: AutoPay payments are limited to the following amounts $550 for credit/debit cards and $125,000 for EFT/check.
BEGIN BY ACCESSING YOUR ACCOUNT ONLINE
To enroll in AutoPay, begin by "Registering" your account (see above).
If you have already Registered your account, then begin by logging into your account.
SAVE YOUR PAYMENT METHOD
You will need to add a new Payment Method before signing up for AutoPay.
From the header, expand the My Profile menu, and select Payment Methods.
Pay using "BANK"
- NO SERVICE FEE for EFT/check payments.
- Per transaction limit for online payments is $125,000 for EFT/check.
Pay using "Credit/Debit Card"
- For credit/debit card payments there is a non-refundable 3rd party processing fee for this service. The Township does not retain any portion of this fee.
- Per transaction limit for online payments is $550 for credit/debit cards.
From the header, expand the My Profile menu, and select AutoPay.
Select "New AutoPay Setup" or "You may set up AutoPay by clicking here"
Reminder: AutoPay is a two-step process. To finalize your enrollment in AutoPay, you must click on the link emailed to you after entering your information online.
HOW TO UPDATE A SAVED PAYMENT METHOD
Change, update and edit your saved payment method
After logging into your online account there is a short video tutorial or you can follow the steps below.
From the header, expand the Support menu, then expand the menu for Help- User Videos and select How to update you AutoPayment Method.
From the Saved Payment Methods page there are options to Add New, Edit existing, and Delete existing.
If you have questions or want to update your Account information you must contact
Department of Public Works
(586) 786-0010
BergerH@WashingtonTwpMI.org
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