About Your Account

Your Water Sewer account

Water / Sewer Account FAQ
Current rates and charges When is my bill due?
Items on my bill How can I pay my bill?
Reading your Water Meter How can I access my water sewer account online? 
Critical and High Use Alerts  
  Penalties/Fees/ Delinquent accounts
Paperless Billing  
Before you go on Vacation Final Bills

The Department of Public Works installs and maintains the water meters and meter reading equipment, maintains all meter readings, and prepares all water and/or sewer bills.

                   Alert orange We encourage all customers to provide an Emergency Contact number or email address for their account. 
                                                   Provide an email address for your water / sewer account
For additional assistance, contact  Heather Berger in the Department of Public works:
                                                                         (586) 786-0010 press 221 or by email.

back to top

When is my water / sewer bill due?

                  Water / sewer bills are due on the 10th of every month. Non- receipt of bill does not waive penalty.

back to top

Items on my Bill

Metered accounts are billed based on the actual water usage measured by the water meter. Usage is billed as increments of 100 cubic feet. 

                              Type of Read    A- Actual Read    E- Estimated

Sewer flat accounts are charged a rate that does not fluctuate with changes in usage.

Every account is billed Service Charges. Services Charges recover a portion of the total cost for system operation and maintenance. These service charges are fixed, flat rate charges which do not fluctuate based on use or occupancy. 

Sprinkler Deduction is a reduction in your Sewer Use charge as measured by a Irrigation/ 2nd meter.

back to top

Paperless Billing

Sign up to receive your bills electronically by emailing your request for paperless billing and your Account Number to:

back to top

High Water Use and Continuous Water Use Alerts

Our meter reading system may notice changes in water use.

  • A “Critical Consumption” alert occurs when a large amount of water is used in between reads.
  • A “High Use” alert occurs when a larger than Township average amount of water is used in a period greater than one month.
  • A "Continuous Consumption" alert occurs when there is water use every hour of the day. NOTE: A humidifier on your furnace uses water.
  • An "Intermittent" alert indicates water use most hours of the day. NOTE: A humidifier on your furnace uses water.
Although these alerts will not catch every issue, they have helped many residents by notifying them of leaks and saving them money.
        Update the contact information on your account, so that we would be able to reach you.

       Learn about how to read your water meter and how you can check for leaks

back to top

Penalties/Fees/ Delinquent accounts

Non-receipt of bill does not waive penalty.

Payments are applied first to any previous unpaid balance.

If the bill remains unpaid as of the Due Date, a penalty of ten percent (10%) of the current billing is added to the account. Non-receipt of bill does not waive penalties. PAYMENT MUST ARRIVE BY DUE DATE TO AVOID PENALTIES. POSTMARKS ARE NOT ACCEPTED AS ON TIME PAYMENT.

Returned Items and Non-sufficient funds (NSF) payments will be returned to the maker with charges added back to the account including penalties and a $35.00 NSF fee.

Unpaid balances shall be placed on the next general tax roll to be collected as part of the general Township taxes as provided by State and Local Ordinance of the current Property Owner of record, as of October each year.

 back to top